ServiceNow
ServiceNow AI Agents
AI agents embedded across ITSM, HR, CSM and other Now workflows.
end to end
source verified
Human approval
Pilot available
Summary
ServiceNow AI Agents are built and orchestrated on the Now platform with governance and audit built in.
Capabilities and deployment
- Deployment models
- saas
- Hosting
- vendor_cloud
- Integrations
- ServiceNow, Microsoft 365, Slack
- Frameworks
- Not stated
- Autonomy level
- human_approved_actions
- Human approval
- Supported
- Audit logs
- Yes
- Data residency
- Multi-region
- Training on customer data
- No
- Certifications
- Not stated
Pricing
Enterprise pricing on request.
Sources
Every fact above is drawn from these public sources.
- OpenServiceNow AI AgentsServiceNow AI Agents overview.
Last verified: 7/13/2026
Similar agents
Agentforce
Salesforce
Salesforce's platform for building CRM-embedded AI agents.
Agent platform
Microsoft Copilot Studio
Microsoft
Low-code platform to build and deploy AI agents on Microsoft 365 and Azure.
Agent platform
Vertex AI Agent Builder
Google Cloud
Google Cloud's platform for building enterprise agents.
Agent platform
Information on this page is drawn from public vendor documentation and independent research. It is not a substitute for security, legal, procurement or technical due diligence.